ALICE, the hospitality business’s main operations expertise firm, has launched a brand new eBook for hoteliers: The A Crew: A take a look at how ALICE’s Success Crew Advocates, Accelerates, Augments, and Amplifies with Superb Recommendation and Acumen.
It illustrates how ALICE’s Buyer Service and Success Division, constructed from a staff of hospitality and expertise professionals, helps information their clients to take operations to the following stage. Greater than 2,500 lodges and hundreds of hoteliers all over the world have chosen ALICE to streamline operations and talk via a single platform.
“At ALICE, it’s not nearly discovering the fitting software program, it’s about working with a staff that may assist your resort run easily and effectively. You’re searching for software program that’s user-friendly, integrates along with your present methods, and helps your staff,” says Maxine Karlinsky, ALICE’s Vice President of Buyer Success. “We’re the staff to assist your resort succeed.”
The ALICE platform provides hoteliers housekeeping, visitor messaging, service supply, visitor providers, and preventative upkeep instruments to enhance the visitor expertise enhance visitor satisfaction, and obtain operational excellence by connecting departments in a single, easy-to-use platform.
Obtain a free copy of ALICE’s “The A Crew: A take a look at how ALICE’s Success Crew Advocates, Accelerates, Augments, and Amplifies with Superb Recommendation and Acumen, so you’ll be able to reap the rewards of the most effective operations platform within the business.
ALICE Visitor Messaging
Ship direct messages, automated messages, or hotel-wide push notifications to resort company, providing you with a number of choices for real-time contactless communication – in your company phrases. Use Visitor Messaging to reassure company that all the pieces affordable has been completed to make sure a protected and satisfying keep.
ALICE Visitor Companies
Equip your entrance desk brokers and concierge to not solely meet, however exceed visitor expectations at scale. Obtain the final word visitor satisfaction with quick, personalised service.
Allow your housekeeping division to be in fixed communication to allow them to clear and sanitize extra effectively. Cell performance for managers, supervisors and room attendants permits customers to ship and obtain requests from every division, hotel-wide, wherever you’re.
ALICE Preventative Upkeep
Preserve your resort wanting its greatest and working easily whereas guaranteeing company” security. Monitor and preserve belongings to streamline the preventative upkeep course of, extending the lifetime of priceless gear and decreasing capital expenditures.
ALICE Service Supply
Assist resort employees work collectively as one cohesive staff as an alternative of in siloed departments. Guarantee each visitor and inner staff requests are met persistently and on time. From requests for extra facilities (like further shampoo) to a room change to a room attendant alerting upkeep of a leaky showerhead, all requests can simply be tracked and fulfilled, with none want for radios, paper, pens, or bodily contact.
Resort operations may be complicated. ALICE makes it easy. Enhance your visitor expertise, enhance visitor satisfaction, and obtain operational excellence by connecting your departments in a single, easy-to-use platform.
HITEC Dallas 2021
Kay Bailey Hutchison Conference Middle Dallas — Dallas, TX
Sales space: 3811
ALICE is the main all-in-one hospitality operations platform that permits resort employees to do their most impactful work with out all of the guesswork. Job administration, real-time communication, and operational analytics scale back the complexity and chaos of resort operations offering the transparency and adaptability wanted to run effectively. Based in 2013, ALICE works with greater than 2,500 lodges and tens of hundreds of resort employees throughout lots of the world”s main
manufacturers, together with Marriott Worldwide, Hilton Inns & Resorts, Graduate Inns, and Grupo Posadas. ALICE is a High 10 Finest Locations to Work in Resort Tech by Resort Tech Report in 2021, winner of Finest Concierge Software program, a High 10 Individuals’s Alternative Software program and Finalist for its Preventative Upkeep Software program, Housekeeping, and Employees Collaboration Instruments, on the 2021 HotelTechAwards. https://www.aliceplatform.com/
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